This is doing the right thing every time no matter what! At Senior Care Centers, we promote high moral and ethical standards. We earn trust through actions and hold ourselves accountable for living our values. We respond with a sense of urgency to the concerns of others, and we provide and accept open and honest feedback.
This is the continuous improvement of personal, professional, and organization goals. We seek and participate in personal and professional development and mentor others. We demonstrate a willingness to change and learn from past success and failures, and we consistently take personal responsibility for improvements of systems, policies, and procedures.
We believe in treating others in a caring, kind, and truthful manner in ALL circumstances. We practice caring and courageous coaching (CCC). We listen first to understand and acknowledge others with a smile and eye contact. We endeavor to exemplify a gracious and polite attitude at all times.
Excellence is made possible when each individual, team, and our organization is a role model of the highest standard of clinical, operational, and financial performance. This includes: treating every patient as our own; identifying opportunities to improve the experience of team members, patients, families and communities; acting with a sense of urgency for the safety of team members and patients; pursuing continuous improvement of clinical, operational, and financial best practices; building trust with team members, patients, families and communities by being consistently reliable.
Wellness is wholeness of mind, body, and spirit to achieve a balance of personal, organizational, and community well-being. We’ll help those in our care achieve wellness by demonstrating positive choices regarding healthy life styles; creating, participating, and supporting a dynamic wellness communication plan; participating in wellness programs to establish industry standards; and supporting programs that enhance the Quality of Life for our team members, patients, and communities.